At True Essentials Enterprises, your satisfaction is our priority. If you're not completely happy with your purchase, we make returns and exchanges easy and stress-free.

✅ Returns

• Items can be returned within 7 days of delivery.

• Products must be unused, undamaged, and in original packaging.

• To start a return, contact our support team at [your email/contact form].

🔄 Exchanges

• We offer free exchanges for defective or damaged items.

• Exchange requests must be made within 7 days of receiving your order.

💸 Refunds

• Once your return is approved, your refund will be processed within 3–5 business days.

• Refunds are issued to the original payment method.

🚚 Return Shipping

• If the return is due to our error (e.g., wrong or defective item), we’ll cover return shipping.

• Otherwise, customers are responsible for return shipping costs.